Welcome

Server rackInformation Technology Services (ITS) provides computing, networking, and technical support services to the UNC Asheville community. We plan, implement, and manage all campus IT needs--from email and web servers to virus removal and hardware repairs.

The IT Service Desk should be your first point of contact for any and all technical assistance. Contact the IT Service Desk by calling 828.251.6445 or send an email to itservicedesk@unca.edu. The IT Service Desk will be available by phone Monday thru Friday during the hours of 8 am - 5 pm.  Email monitoring will be used to assist users after hours and on weekends as available.  Voicemails left after hours and on weekends will be returned the following business day.

The IT Service Desk Self-Help Portal is also available 24 hours a day, 7 days a week. The self-help portal will allow you to request assistance from ITS via a simple web form.

ITS Will Never Ask for Your Password

WarningHave you received an e-mail saying your mailbox is full?  Or that your account might be closed down?  Don't fall for it!  These are called "phishing" e-mails, and they're sent by criminals engaged in identity fraud.  Do not ever respond to such e-mails.  Simply delete them.

If you have already given out your login information, change your password immediately.

Remember:  ITS will never ask you for your password.  In fact, UNC Asheville's Computer Use Policy strictly forbids sharing your login information with anyone else.