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Information Technology Services  

Classrooms and Labs

Smart Classrooms

Professor using a digital projector

What are "smart" classrooms?

Technology-enhanced, or "smart", classrooms are learning spaces which have integrated technology for use in pedagogy. The typical smart classroom has a computer, projector, projection screen, DVD / VHS player, sound system, and podium with AV controls and laptop connections. Some specialized classrooms have document cameras, smartboards, and other equipment relevant to the coursework or discipline being taught in the space. ITS works with faculty, departments, and vendors to provide classroom technologies that are functional, dependable, easy to use, and consistent across the entire UNC Asheville campus.

ITS provides technical support and management for approximately 110 smart classrooms across the UNC Asheville campus. Please contact the ITS Help Desk for technical assistance with a smart classroom. For after-hours technical support (5-7 p.m. Mon.-Thurs.) call the ITS Help Desk at 828.251. 6445 and choose option 4.

Availability and Scheduling

Scheduling of classes, workshops, or other events in smart classrooms is managed by Silke Crombie at 828.250.3832. Faculty wishing to hold a one-time class session in a smart classroom should contact Silke at least one week prior to the proposed class.

ITS provides technical support and management to many computer labs across campus.

Computer Lab Facilities

Location Dept Equipment Hours and Information
New Hall 008 Open Use Windows XP PCs, Macs, Printing, Scanning Hours and Information
Highsmith Union 255 Open Use Windows XP PCs, Macs, Printing Hours and Information
Carmichael Hall 131 PHYS Windows XP PCs Hours and Information
Carmichael Hall 132 MATH Macs Hours and Information
Carmichael Hall 133 MATH Windows XP PCs Hours and Information
Karpen Hall 036 WCU Windows XP PCs, Printing Hours and Information
Karpen Hall 037 UNCA Windows XP PCs, Printing Hours and Information
Karpen Hall 245 MMAS Macs Hours and Information
Karpen Hall 316 MCOM Macs Hours and Information
Owen Hall 221 ART Macs Hours and Information
Owen Hall 228 MGMT Windows XP PCs Hours and Information
Reuter Center 120 NCCCR Windows XP PCs Hours and Information
Robinson Hall 123 PHYS Windows XP PCs Hours and Information
Robinson Hall 223 MMAS Macs Hours and Information
Zagier Hall 101 EDU Windows XP PCs Hours and Information

Availability and Scheduling

Most computer labs on the UNC Asheville campus are open to all faculty, staff, and students when the facilities are not in use for a class. Computer lab patrons must be able to produce a current, valid UNC Asheville ID (OneCard) if asked. Activities in the computer labs are subject to the UNC Asheville Student Computing and Network Usage Policy and Faculty/Staff Computing and Network Usage Policy.

New Hall 008 and Highsmith Union 255 are "open use" labs - they are never reserved for classes and are always available for student use during operating hours. New Hall 008 is staffed by student Lab Assistants. If you anticipate needing help with your work, we encourage you to use New Hall 008.

Scheduling of classes, workshops, or other events in labs is managed by Silke Crombie at 828.250.3832. Faculty wishing to hold a one-time class session in a computer lab during open lab hours should contact Silke at least one week prior to the proposed class.

Software

ITS provides a basic set of applications in every computer lab. Specialized software may only be available in particular labs, please refer to the list of labs below for the software available at each location. All labs are protected by Deep Freeze, which prevents changes to the computer and which erases all saved files when the machine is rebooted.

Lab patrons MUST save their work to Google Docs, a USB key, or other external storage to avoid data loss. ITS cannot retrieve data lost in the computer labs.

"Courseware" and other specialized software required or requested by academic departments must be supplied, with proof of ownership, by the "requesting" department at least 3 weeks prior to the beginning of the semester. Before making any software purchases intended for lab installations, please contact the ITS Help Desk to schedule a consultation with our Lab Managers.

Inclement Weather Policy

In the event of inclement weather the University will make the decision to cancel or delay classes. In the interest student safety, the labs will operate as follows:

  • On a Delayed Start schedule the Labs will operate on the same delayed schedule.
  • If classes are cancelled the labs will be closed.

Last edited by jbrown@unca.edu on September 21, 2011